Why a Telegram bot makes sense for your business
In Uzbekistan, Telegram is where customers ask questions and place orders. When one manager handles it all by hand, replies come late and orders slip through.
A Telegram bot takes over the repetitive part: it accepts the order, asks for missing details, answers right away and passes a complete request to your team. Urobot is an IT company in Andijan, and Telegram bot development is one of the things we do - from a simple lead bot to systems connected to your CRM and website.
We use this ourselves: every request from the contact form on Urobot's website reaches our team's Telegram through a bot.
What kinds of Telegram bots we build
Ordering and booking bots
For a cafe, shop, salon or clinic: customers pick a service and a time, and the bot passes the order to your staff.
Customer support bots
Instant answers to common questions, with complex cases handed to a human operator - even when customers write at night.
Lead collection and notifications
Collect name, phone and needs from people who come through your ads. Automatic alerts for new requests, payments and order status changes.
Internal team bots
Reports, task assignment, warehouse stock checks. No extra app for your staff to install - it all happens inside Telegram.
Telegram Mini Apps
A full interface inside Telegram - catalog, cart, account or booking calendar - for flows too complex for buttons.
Bots with AI answers
An assistant that answers in plain language based on your documents and price lists. It ties closely to our AI automation services.
Telegram bot integrations: CRM, Google Sheets and your website
A bot pays off when it is connected to the tools your team already uses:
- your CRM - every request lands in the customer's record
- Google Sheets - orders and reports are written to a spreadsheet automatically
- your website - form submissions and order status share the same data as the bot
- internal databases and accounting systems - through an API
- payment providers - built separately on request
- an admin panel - staff edit texts, prices and users without a developer
If you also need a mobile app or web platform for your customers, we plan it together with the bot as part of our web and mobile app development work.
How Telegram bot development works at Urobot
Even a small bot goes through the same stages as a large product, in a much shorter form, so you know what you are getting before work starts.
- Discover. Who the bot is for, what it does, which systems it connects to - captured in a written brief everyone signs off.
- Design. Conversation flows, buttons, texts and Mini App screens, so you see the bot before any code is written.
- Build. Python or Node, automated tests and code review. A test version is open to you any time, with live demos along the way.
- Launch. Deployment, monitoring and alerts, documentation and a hand-over session for your team.
- Grow. Optional support: new features, integrations and improvements based on user feedback.
Read more in the process section of our homepage.
How much does Telegram bot development cost?
We do not publish a price list, because no two bots are the same. The price depends on scope:
- number of conversation flows and features
- integrations: CRM, Google Sheets, website, payments
- whether you need an admin panel or a Mini App
- AI answers and the data behind them
- languages supported: Uzbek, Russian, English
After discovery you get a fixed estimate with clear assumptions. A lean version ships first, gets tested with real users, then grows.
Telegram bot development in Uzbekistan, from Andijan
Urobot was founded in 2025 in Andijan. We are a small, remote-first team of engineers and designers, working with businesses in Tashkent, across Uzbekistan and abroad, in Uzbek, Russian and English.
We have worked with organizations such as Uz-Koram Co, Avtotexxizmat Andijon (Chevrolet) and MECHAUZ. One of our products is TrimFlow, a barbershop system covering appointments, customers, barbers, services, the cash register and analytics. See more in our portfolio.
You own the code and repository from day one, with documentation and tests included - no lock-in.